[JOBS] IT/ICT Jobs in a Telecoms Company


Culminate Consulting - Our client in the Telecoms Industry, is recruiting suitably qualified candidates to fill the position below:

Job Position: Network Operations Center Alarm Engineer
Job Location: Lagos


Job Description

    Monitor network traffic and performance while maintaining high level of customer satisfaction by providing services fully compliant with Service Level Agreement (SLA) and minimizing impact on customer services
    Identify services degradation's associated with network events and incidents; isolate root causes
    Provide prompt and appropriate follow-up with regular feedback to customers in relation to on-going issues.
    Track, re-direct and escalate the workflow of incidents to subsequent support levels (e.e. technical Support Operations) as needed to resolve incidents.
    Ensure accurate and timely creation of update and completion of all trouble ticket with prompt escalation and notification of major network faults and customer faults as per NCC Escalation Guidelines, to both customers and to internal management
    Generate reports on network performance, trouble-shooting results and routine maintenance of network elements for tracking purposes and learning opportunity.
    Provide feedback and recommendation for Operation Support System (OSS) Tools improvements, regarding process flows, event management and correlations.
    Preventive maintenance co-ordination with the field team.

Requirements

    B.Sc / HND in Computer Science or related course
    3-5 years' experience in relevant job role
    Relevant professional certification and training also an added advantage
    Good communication and Interpersonal skills



Job Position: Network Performance and Quality Service Engineer

Job Location: Lagos
Job Descriptions

    Delivery of daily, weekly, monthly and quarterly job to customer
    Monitoring Network, analyzing and flagging any degradation observed to the appropriate tem for resolution
    Participating in meeting that are delegated to them
    Participating in rotational weekend duties to monitor the network as required
    Attending to any periodic adhoc request that comes from a customer

Requirements

    B.Sc/HND in Computer Science or related course
    3-5 years’ experience in relevant job role
    Relevant professional certification and training also an added advantage
    Good communication and Interpersonal skills

Job Position: Multi Technology Radio Optimization Engineer
Job Location: Lagos
Job Description

    Daily KPI monitoring and worst cells escalation with detailed recommendations and follow-up to meet contracted KPI's
    Escalation of operational issues to customers and consistent follow up for timely rectification.
    Dimension studies with recommendation and follow-up for an on radio, abis, atermux and A interfaces.
    BSS parameters (BSC, cell and neighbor parameters) audits to remove non- standing settings as well as discrepancies
    Neighbor inconsistency audits to check one-way/ missing relations and parameter alignment
    Making redesign recommendations for selected clusters and follow up with detailed analysis and bench-marking post implementation
    LAC optimization and paying audits with recommendation for overloaded LAC's
    Proposing parameters and new feature trials along with detailed bench marking
    Analysis of drive tests related to periodic cluster measurements, new site verifications, redesign and other issues based and drive tests.
    KPI monitoring and bench-marking support for re-parentings and software upgrades
    Capacity loading balancing, neighboring, frequency redesign to enhance the KPI's
    Perform interference analysis, provide the recommended action, and follow up.
    Interference with NOC/MS teams and follows up the WO progress status till closure.
    Monitor & analyze the WCDMA/ HSPA Radio Network KPI on daily statistics
    Achieve & maintain the radio Network Performance as per the contracted KPI's (Accessibility, Retain- ability, and mobility & service integrity)
    Drive test analysis with recommendation to improve the performance of assigned geographical area.
    Evaluate and adapt new methods and technologies regarding Radio Network Optimization, Feature's, and Trails and Tuning.
    HSDPA/ HSUPA QOS Analysis and Monitoring.
    Achieve very high level of network performance: Accessibility, Retain ability, Mobility, Service integrity and both cell and user high throughput.
    Interference analysis

Requirements

    B.Sc / HND in Computer Science or related course
    3-5 years' experience in relevant job role
    Relevant professional certification and training also an added advantage
    Good communication and Interpersonal skills

 Apply Here 
All qualified candidates should send their CV's to: admin@culminateconsulting.com with the relevant position applied for as subject of the mail.

Deadline  29th January, 2017.


[JOBS] IT/ICT Jobs in a Telecoms Company [JOBS] IT/ICT Jobs in a Telecoms Company Reviewed by InoutNaija Staff on 05:30:00 Rating: 5
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